Office Address

217/3, 1/1, Highlevel Road, Nugegoda. Sri Lanka.

Book By Email

info@greenelephanttours.com

Book By Phone

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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    1. How long has Green Elephant Tours been in business?

    We have over 15 years of experience in the travel industry, providing high-quality tours and personalized travel experiences.

    2. What languages do your guides and drivers speak?

    Our expert team includes multilingual drivers and guides fluent in English, Spanish, French, German, and other languages upon request.

    3. What types of tours do you offer?

    We specialize in cultural, adventure, luxury, and customized private tours tailored to your interests.

    4. Are your tour partners reliable and vetted?

    es, we work only with trusted, high-quality tourism partners to ensure safety, comfort, and authentic experiences.

    5. Can I customize my tour itinerary?

    Absolutely! We offer personalized tours designed to match your preferences, schedule, and travel style.

    6. How do I book a tour with Green Elephant Tours?

    You can book directly on our website, via email, or by contacting our customer service team for assistance.

    7. What is your cancellation policy?

    Cancellation terms vary by tour. Details will be provided at booking, and we always aim to be flexible when possible.

    8. Do you provide transportation during tours?

    Yes, we offer comfortable, private transportation with professional drivers for a seamless travel experience.

    9. Are your tours suitable for families and large groups?

    Definitely! We cater to solo travelers, couples, families, and large groups with tailored experiences for all ages.